Vacante Para la Empresa: Summar Financial
Descripción del la oferta: Customer Service Coordinator with 5+ years of experience to join our Bogota team.
Descripción del la oferta:
Your responsibilities include:
· Service recovery policy quality control – call escalations
· Retention support, reporting and escalations
· Management of account executive pod team members
· Review of daily productivity performance
· Review of daily pending and held invoices
· Account executives evaluations
· Identification of team engagement and building activities
Risk – Creativity and innovation development
· Concentration exceptions (limits TBD)
· Reserving and recovery plans
· Weekly risk and collection issue reports
· Account management 15 – 20 key accounts
· English C1 minimum level
· Bachelor degree on BA or related
· At least 5 years of previous experience on Customer Service departments and 3 years as Customer Service Coordinator.
With more than 16 years in business, we are leaders in factoring and supply chain finance for fast-growing scale-ups and freight companies. Our working capital solutions give business owners peace of mind. They know they can count on us to fund their growth. We have worked with over 5,000 companies, funding over $3 billion in working capital with personalized service and excellent customer satisfaction.
Summar’s Purpose is funding business owners’ opportunities, passions, and goals. We believe that through hard work, customer focus, and teamwork, we can make a difference. We believe in commitment to our clients and our employees so we can keep moving forward and succeed!
Everything we do, and the way we do it, is driven by the following values and guiding principles. These are the pillars upon which our company culture is built. They are the essence of what Summar is today and will always be.
· People First
· Trust and Integrity
· Entrepreneurial Spirit
· Working together to wow our clients
We are seeking passionate people that know their skills and attitude can make a difference in the future of small and medium companies looking for a partner to fund their growth.
· Get to know more about our Company at https://www.summar.com/
Inicio convocatoria: 03/06/2022
Fin de convocatoria: 03/06/2023
E-mail de contacto: email@example.com
Teléfono de contacto: 315-508-1102